Help Center

The Order Processing Time normally takes from 1-9 working days to prepare the product and essential documents for shipping.

The Shipping Time will take 10 - 30 working days (Doesn't include Order Processing Time) for Free Shipping.  

Can't wait too long for your awesome package? Don't worry - We do provide Express Shipping, Check it out!

As soon as your parcel is shipped - You will receive a notification email with a Tracking Number (Code).

It might take 1-9 working days (Depends on the Postal Service operating time) for the Tracking Code to be trackable online.

We do provide Express/ Expedited Shipping by DHL 

- It will take 6-13 working days to deliver your parcel. (Not included Order Processing Time)

-The Shipping Fee will be paid by Customer - The fee is vary depends on the product(s) and the order size.

- Please contact us at support@gamegeekshop.com for further assistance on your order.

We proudly announce that we can ship your order to any corner of the World. We might can ship to another planets, too, but to have the confirmation from Elon Musk first (JKD).

Also, our customer can enjoy FREE SHIPPING for most of their Order(s). 

Some countries, areas in: South/ Caribbean America and Africa will be added a small amount of shipping fee due to the complexity of Import/Export Customs - Tax

We truly apologize for any inconvenience you had encountered with our Service.

Please do not hesitate to drop us an email at support@gamegeekshop.com with following information:

• - Your Order ID - Name on the Order.
• - Real Images of the Damaged/ Defective/ Wrong Product.
• - A brief Explanation of your issue.

Please keep in mind we need those essential information to provide you the best solution.

It will take 1- 9 working days to provide you with a reasonable solution, meanwhile, your patience and understanding is appreciated.

We aim to bring our customers' the best satisfaction with our products and service. Please feel free to contact us for any assistance you might need!

Don't worry, we got your back.

In case you need to change your Order Information (Shipping/Billing Address, Receiver's Name...) - Please feel free to drop us an email at support@gamegeekshop.com - Our Customer Service will assist you on this.

NOTICE: All the changes just can be applicable if the Order(s) hasn't been shipped yet.

You made us sad :(

If you can let us know the reason of the Order Cancellation, that will be highly appreciated - It will help us to improve our service dramatically.

However, In the case of Order(s) Cancellation, we charge a cancellation fee equals to 10% of the cancel order(s).

Please feel free to drop us an email at support@gamegeekshop.com - Our Customer Service will assist you on this.

RETURN

We believe we have provided you with all necessary information. Please, check carefully our size chart as well as products' descriptions before making your decision. 

Due to the production method we use for all of our products, we cannot accept returns.

EXCHANGE - REFUND 

We only accept to Exchange or Refund, in case:

However, as our target is bringing the best satisfaction to our customers, we strongly recommend you should contact us via our email at support@gamegeekshop.com for the best and most reasonable solution.

Finding it's hard to find the product with the design you love? Why you have to follow the trend when you can create your own?

Let's rock with your own distinctive style! But how?

Don't worry,  got your back with our Custom Designs. You can easily custom your own concept of any apparel you like, no matter it's T-Shirt, Tank Top or Sweater...Personalize now is easier than ever! All you need to do is:

- Pick the Image of the design you want (Minimum 1000x1000 pixels).

- Type of Product you want - (Tee, Tank Top, Hoodie...) - Size.

-Drop us an email at support@gamegeekshop.com with the Title tag [CUSTOM DESIGN].

Let's play the game of style!

All our payments by payment cards are processed via PayPal which delivers one of the most secure payment platforms in the World. Your payment for any purchase is processed securely by PayPal.

Currently, We accept payments in the form of Visa, MasterCard, Discover and PayPal only. We will not accept any other forms of payment other than those listed above. All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.

Game Geek Shop sells various custom designs to customers around the world. Which leads to a complexity in identifying the artwork Authority and Copyright - We understand that. If anything on our website is your artwork and you can prove it, we will definitely take it down within 24 hours.…

COPYRIGHT

Law protects the expression of an original idea recorded in a tangible form, such as artwork in the form of photographs or paintings and literary works in the form of poems or stories.

TRADEMARK

Law protects the use of words, symbols, designs or logos that identify and distinguish a source of goods.

PUBLICITY RIGHTS

Protect an individual’s name, image, and likeness. Basically, this means you can’t use someone else’s identity, to your commercial advantage, without their consent.

If you believe that your content has been used in a way that constitutes an infringement of your rights, please notify Game Geek designated email: support@gamegeekshop.com by sending a Notice and Takedown Report, which must include the following important information:

1. A link to the item that infringes on your rights

2. Proof of your artwork (it can be your webpage or many other factors)

3. Your Name and Phone Number

4. Please title the email: TAKEDOWN REPORT